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Website Developer(s) / Designer(s)

MADRE seeks an individual or a team of Website Developer(s) / Designer(s) to build a bilingual (French-English) website, and a database and data collection tool that will serve as a hub for an Observatory devoted to tracking and reporting domestic violence (DV) in the Democratic Republic of the Congo (DRC).

I. Background and Objectives of the DV Observatory Project:

1.1 Introduction of the DV Observatory Project Participants

The commissioning organization, MADRE, is a non-profit international women’s human rights organization based in New York that supports grassroots women's organizations around the world in war, disaster and their aftermath. It helps women meet urgent needs, build safer and healthier communities, and advocate for lasting change.

In the DRC, MADRE works closely with Solidarité Féminine pour la Paix et le Développement Intégral (SOFEPADI), a Congolese non-governmental organization that works to ensure prevention of and response solutions to sexual and gender-based violence (SGBV) through the provision of holistic care for victims, community mobilization and outreach, as well as advocacy work at local, national, and international levels. Alongside SOFEPADI, up to 20 other Congolese women’s rights organizations will contribute to data collection within the Observatory Project.

1.2 Background of the DV Observatory Project

Domestic violence is a hidden aspect of violence against women and girls in the DRC that is rarely talked about and often downplayed. Socio-cultural customs and practices in the DRC are not conducive to women and girls reporting DV, including marital rape. There is no specific legal framework addressing domestic violence in DRC. This climate of silence, stigma, and impunity prevents victims from accessing justice and services. As a result, domestic violence is underreported in the DRC. The official national form used to register SGBV cases does not include the option to classify a case as DV, resulting in a lack of valid, reliable and comprehensive data.

In response to this gap, the DV Observatory Project will capture DV-related data from different regions in the DRC and disseminate findings as well as analyses, thereby creating and supporting advocacy tools designed to shift public opinion, and educate lawmakers and international stakeholders.

1.3 Objectives of the DV Observatory Project

The overall objective of the DV Observatory Project is to create a tool that demonstrates to different audiences (the government, the legislative and judicial powers, and the general public) the extent and seriousness of DV in the DRC. While not guaranteed or intended to document every incident of DV, coordinated documentation in several provinces of the country will provide useful information on what types of domestic violence, involving which groups of victims and offenders, occur in a given period of time within a specific geographic radius. Through continuous collection, periodic analysis and mapping of prepared primary data, the Observatory pursues the specific objectives of (1) demonstrating the incidence of the different recurring forms of DV in selected geographic areas; (2) strengthening the capacities of local organizations to document DV; and (3) contributing to MADRE’s and SOFEPADI’s “Campaign to End Domestic Violence and Guarantee Access to Services and Justice for Survivors” and promoting better legal protections for DV survivors.

II. Expectations for the DV Observatory’s Database and Website to be developed

2.1 Purpose of the DV Observatory’s Database and Website

The DV Observatory’s database will serve multiple purposes: support (1) securely collecting and uploading sensitive data on DV, (2) data reviewing and validation processes, and (3) quantitative and qualitative data analysis, including data filtering and visualization.

The DV Observatory’s website should further the publication aims of the Observatory, utilizing an attractive format that educates its intended audiences about the extent and impacts of DV committed in the DRC and what women’s rights groups are doing to address it. Ideally it should become a go-to source for advocates who are seeking to utilize data to influence policy and practice regarding addressing and preventing DV in the DRC, and for survivors to find useful resources.

2.2 Description of Functionalities of the DV Observatory’s Database

In a first phase, up to 20 selected women’s right organizations operating in the DRC will contribute data, testimony and other material on domestic violence to the DV Observatory. DV data generated through the completion of a standardized DV data collection form will be fed into the Observatory’s DV database. Upon review and validation, these data sets will serve as the basis for monthly analyses and reports on the DV situation in the DRC.

Process graphic- Data collection: Users fill out a digital form by mobile phone or the computer. Data upload: Users upload data into database. Data review: Authorized staff reviews and validates data. Analysis & Publishing: Data is analyzed and published.

Step 1: Data collection: The organizations’ staff will use a standardized form to collect the data and contextual information necessary to document and register DV cases (DV data collection form). Each aspect covered in the DV data collection form refers to a data point in the Observatory’s database. Users fill out a digital version of the DV data collection form by using either a smartphone or a computer. The smartphone application needs to allow for filling out the form online and offline, automatically synchronizing with the database, once an internet connection is established. For data protection reasons, both the smartphone and web application should avoid data storage on the device after the submission of the data collection form.

Step 2: Data upload: The database needs to be cloud-based and enable participating organizations to easily and securely upload documentation material from their phones or computers. As the shared data might contain information that allows for the identification of individuals, data transferring to and data storage in the database need to adhere to high data protection standards (i.e. password-protection for data collection tool; use of a safe cloud-server; data accessibility protection; etc.).

Step 3: Data review and validation: Authorized staff of MADRE and SOFPADI will review, filter (anonymize) and validate the incoming data sets. Authorized staff also needs to be able to manually add documented cases to the database, especially when participating organizations are (temporarily) unable to use the automated digital tools. Upon validation by authorized staff, anonymized data then enters the database section reserved for the Observatory’s monitoring, analysis, reporting, and publishing purposes.

Step 4: Data analysis and reporting: Reviewed, filtered (anonymized) and validated data (data input) then needs to be analyzed, including the generation of graphs and statistics, and geographic data mapping (data outputs). These data outputs, together with other information, will be published on the DV Observatory’s website.

2.3 Description of Functionalities of the DV Observatory’s Website

The DV Observatory’s website will allow visitors to access non-identifying data on DV cases committed in selected geographic zones in the DRC, including:

  • Graphs and statistics automatically produced by the database.
  • A searchable map of the DRC with marks representing cases, which users can click on to find more detailed anonymous data on particular regions. There should be several filters that allow searching the map for specific case indicators, such as: type of domestic violence, period of time, location of incident, gender and age.
  • Tables of data that show anonymized key data on documented cases. There should be several filters that allow searching for specific case indicators, such as: type of domestic violence, period of time, location of incident, groups of victims and offenders, gender and age.
  • Analysis and reports drafted by the DV Observatory Project participants.

Since the DV Observatory is part of the larger “Campaign to end domestic violence and ensure access to services and justice for survivors”, the website shall also provide space to share reports, articles, photographs, videos, and downloadable material that are part of the overall Campaign. The website should also allow for the integration of social media content.

III. Intended Website Audience

The Observatory website has an educational purpose aimed at several French- and English-speaking audiences. These include survivors of DV themselves, human rights advocates and organizations in the DRC and internationally, DRC lawmakers and policymakers, DRC judicial actors, U.N. and regional human rights monitoring bodies, academics and students, and anyone interested in understanding the issues it covers.

IV. Functionality Requirements of the DV Observatory’s Database and Website

4.1 Administration requirements

  1. The observatory and website will have administrator(s) who must be able to conduct the following tasks quickly and with relative ease:
  2. Have access to admin dashboard to add and update news, mapping and database content.
  3. Have access to admin dashboard to add photographs, graphics, and social media posts (embedded tweets) to articles.
  4. Have access to admin dashboard to share downloadable files on the website.
  5. Have access to admin dashboard to create, update, and delete users; and to give users permissions to access functions and contents in the database.
  6. Have access to admin dashboard to review and validate collected data before publishing.
  7. Have access to admin dashboard for the visualization of validated data, including statistics, tables and graphs.
  8. Have access to admin dashboard to manually add cases to the database.
  9. Have ability to edit website content for privacy concerns.
  • * Note that privacy of survivors is of utmost priority for this project. MADRE and SOFEPADI will develop a system to ensure information entered into the public-facing website is vetted for maintenance of confidentiality prior to entry. Have access to analytical tools to be able to understand who is visiting the website, while protecting the privacy of administrators and users.

4.2 Website structure

People visiting the website should be able to easily access the following pages on the website:

  • Home Page
    • This page should provide an appealing overview of the website’s contents, and include links to main sections, such as reports and articles, ‘about us’ information, our interactive map, and campaign news. Text on this page will provide a brief overview of DV in the DRC and of the challenges leading to the invisibility and impunity surrounding this form of gender-based violence.
  • About the Observatory
    • This page explains the DV Observatory’s mission and lists the organizational/ institutional participants with a short description of each one Link to participants’ sites if existing and contact information
  • What is domestic violence
    • This page provides an easy-to understand explanation of what acts constitute DV, who can be perpetrators, and who can be groups of victims Links to downloadable sensitization material Links to testimonials, including Quotes from anonymous testimony by DV survivors who consent to share parts of their stories this way
  • Where to find help (services)
    • Links to sites and hotlines for organizations that provide services and referrals to victims of DV in different regions of the DRC, including a map of which provinces and territories are covered by the Observatory’s partner organizations;
    • Links to stories of women and activists who are working to prevent to DV, supporting survivors, and seeking justice and reparations
  • National Campaign to end domestic violence
    • This page provides an introduction to the “Campaign to end domestic violence and ensure access to services and justice for survivors” and its objectives
    • This page links to any news and updates related to the Campaign, including links to social media content
    • This page provides links to the articles and reports that the Observatory participants will produce, as well as to any other useful reports on DV in the DRC (e.g. by UN bodies, NGOs, etc.).
  • Methodology
    • Explains how data is developed
  • DV Statistics
    • Statistics, including graphs and tables will draw on the anonymized and validated data in the DV database.
    • Filter categories should include general location information, period of time, categories of domestic violence, categories of victims and offenders, including gender and age range (minor or adult), the status of a case of DV (whether or not it has been officially reported and is being investigated), and the status of service provision to the survivors.
    • Categories of DV can be physical, sexual, psychological, or economic. They can include:
      • Sexual violence
      • Marital rape as a specific sub-category of sexual violence
      • Reproductive violence
      • Femicides Attacks with acid, knife, or hot water
      • Forced genital mutilation or cutting
      • Beating and other physical violence
      • Humiliation Early or forced marriage
      • Isolating survivors from friends and family
      • Restricting access to financial resources, employment, or education
      • Deprivation of medical care, medication, or assistive devices
    • An interactive DV map allows for users to gain a geospatial overview of the anonymized and validated data contained in the DV database. It should respond to filters. The project is open to recommendations on how to design and structure the map, but the general vision is that when someone clicks onto a mark on the map, a set of data points from the database appears (period of time, DV category, categories of victims and offenders, status of a DV case, and status of service provision), with a link that leads the user to a table with a detailed overview of the cases.
  • Access to Justice and Reparations
    • Legal framework
      • Domestic laws and policies
      • International and regional Human Rights Treaties
    • Information on barriers to justice and reparations – e.g. lack of investigation & prosecution; social stigma, patriarchal attitudes
    • Information on barriers to access to health, psychosocial care and other services, such as shelters, for DV survivors
  • A general contact form page

V. Job Requirements

  • Fluency in one of the following languages and mid-level fluency in the other: English; French. The backend tools will need to be in French. Knowledge of Kiswahili would be of advantage.
  • Familiarity with, and commitment to, the need for confidentiality and sensitivity surrounding documentation of gender-based violence (GBV).
  • Awareness of conditions that GBV victims in DRC face.
  • Experience with agile development tools, such as Pivotal Tracker, which allow a designated couple of MADRE and SOFEPADI staff to monitor and participate in the development of the web site.
  • Ability to recommend or provide hosting services that will ensure easy access to website and quick downloading of content, as well as easy-to-use data analytics tools.
  • Ability to use open source software / operating systems.
  • Ability to present the mock-up or prototype design of the DV Observatory to a wider audience in mid-January either in person or via Skype.

VI. RFP & Project Timeline Details

Deadline for Submission of Proposal:

 17 December 2020 

Proposal Evaluation and Contracting:

 21 December 2020 

Deadlines for Deliverables

First prototype submission for review

 31 December 2020                                                      

Meeting with DV Observatory team (in person or via Skype) to discuss first prototype

 06 January 2021 

Second and final prototype submission 10 January 2021 
Submission of data collection tool, and admin dashboard with basic functions (receive, view, update, delete and validate data) for review and testing 25 January 2021 
Meeting with DV Observatory team (in person or remotely) to discuss data collection tool & basic admin dashboard  28 January 2021 
Submission of data collection tool & basic admin dashboard 31 January 2021
Submission of full version of data collection tool, database and website for review and testing  05 March 2021 
Meeting with DV Observatory team (in person or remotely) to discuss full version 15 March 2021 
Launch of full version of website  20 March 2021

 VI. Budget Details

In your proposal, please explain your hourly rate or fixed rate estimate for design and implementation, as well as ongoing technical support rates.

Submit your proposal to: and add in cc: The proposal should be submitted no later than 17 December, 2020. Applications accepted on a rolling basis.