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Senior Director of People and Culture

MADRE is an international women's human rights organization and feminist fund that partners with community-based women's and girls’ groups in Africa, Asia and the Pacific, Latin America and the Caribbean, and the Middle East who face war and disaster. MADRE works towards a world in which all people enjoy the fullest range of individual and collective human rights; resources are shared equitably and sustainably; women participate effectively in all aspects of society; and people have a meaningful say in decisions that affect their lives. 

MADRE offers a comprehensive model of support to our grassroots partners using three interconnected strategies—grantmaking, organizational strengthening, and legal advocacy—to meet urgent needs and create opportunities for women and girls in marginalized communities to assert their agency and voice. 

Using these strategies, MADRE provides long-term and flexible financial and direct service support to community-based women’s and girls’ groups who are largely under the radar of traditional philanthropy and/or where conflict or disaster have rendered them difficult to fund and challenging to reach. We work at the intersection of three program areas—Ending Gender Violence, Advancing Climate Justice, and Building a Just Peace—and across five priority communities who are disproportionately marginalized: young women and girls, Indigenous women, Afro-descendant women, LGBTIQ people, and people with disabilities

The first grantmaker to hundreds of organizations across the globe, in MADRE’s nearly 40-year history, we have disbursed over $56 million in grants and in-kind support. 

The Position 

MADRE has gone through a period of significant growth in programming, revenue and staffing, which has called for a strategic investment in the administrative side of the organization. In addition, the organization has undergone several big shifts in our culture during the pandemic, with a decision to go mostly remote, and the completion of our first Culture Action Plan, which identifies areas of strategic focus to transform and optimize workplace culture. 

To lead the organization through the next stage of growth, MADRE is seeking a Sr. Director of People and Culture who will provide executive-level leadership and guidance on MADRE’s human resources and operations, and lead us through the important work of strengthening culture, with a particular focus on a process to build a strategy for Justice, Equity, Diversity and Inclusion. MADRE seeks to develop an organization that reflects the world in which we aspire to live, valuing and reflecting the people whose lives and pursuit of justice drive our work. 

Reporting to the Executive Director, the Sr. Director of People and Culture will oversee the strategy and delivery of an exceptional employee experience; one that develops and retains employees and creates a culture of inclusivity and equity. This includes cultivating and implementing strategies related to hiring, professional growth and development, engagement, retention and career management. This is a unique opportunity to play a key role in strengthening MADRE’s infrastructure and culture of belonging, and to build on the institution’s past work, using MADRE’s newly adopted Culture Action Plan as a roadmap for progress. 

The Senior Director of People and Culture is responsible for proposing, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices. The individual will be a passionate advisor to leaders and all teams, focused on creating the conditions to support a highly productive and engaged team of employees and build a culture of belonging. The ideal candidate will have a strong ability to build relationships with integrity and humility, work independently, forecast and plan multiple projects several months in advance. They will possess keen attention to detail as well as big-picture systems analysis, and keep consistent communication while working remotely. 

Responsibilities 

Human Resources Leadership: 

  • Provide proactive leadership, direction, and professional expertise in all areas of human resources management. 
  • Participate in the development, implementation and effective communication of HR policies and procedures. Maintain responsibility for compliance with federal, state, and local legislation pertaining to all personnel matters, policies, and procedures, inclusive of wage and hour laws and payroll practices 
  • Provide input into total rewards, inclusive of compensation guidance, benefits programs, rewards and recognition 
  • Lead and provide oversight on employment and workplace investigations with the highest level of professionalism, integrity and confidentiality. Prioritize prompt and thorough investigations, conducted objectively and free from bias 

Staff Experience: 

  • Drive results aligned to organizational priorities through effective management and enhancement of our staff programs and practices, including effective onboarding/offboarding, engagement, diversity and inclusion, performance management and retention that supports career progression 
  • Analyze and leverage employee data to drive action plans to foster an environment that leverages diversity and builds in best practices for collaboration and inclusion
  • Build organization-wide culture to train and develop all employees 
  • Develop and implement a wide range of on-going employee relations, communications, recognition, and engagement efforts that shape and reflect organization culture and values
  • Build robust, recurring ways for connection between and across employee teams
  • Engage broadly with employees across all levels and departments to build personal relationships that foster inclusive culture and inform MADRE policies and programs 

Social Impact 

  • Champion organizational attention and action to create equitable policies and programs
  • Build on MADRE’s practice of forward-thinking workplace practices and develop new, employee centered programs and solutions 
  • Lead MADRE’s strategy of inclusive hiring. Seek external opportunities to learn, integrate news ideas and programs into the strategy 
  • Lead and inspire an employee focused culture that celebrates the diverse MADRE community. Advocate for employee interests and nurture creative, people centered ideas and causes 
  • Demonstrate a commitment to a culture of belonging within the organization that values all individuals and respects differences with regard to race, ethnicity, nationality, age, gender identity and expression, sexual orientation, religion, disability, and socio-economic circumstance 

Supervision: 

  • Provide dedicated supervision to MADRE’s operations and HR staff and consultants whose work enables the execution of MADRE’s programs by creating a strong organizational infrastructure 

Experience and Qualifications 

  • A Bachelor’s degree and/or advanced degree in a related field; however, education does not take the place of robust/relevant work experience 
  • Certification in HR (PHR/SPHR and/or SHRM-CP/SHRM-SCP) preferred 
  • Minimum of 12 years Human Resources experience 
  • Strong knowledge of federal, state, and local HR related laws and regulations. Established knowledge of ADA/ADAAA, FMLA and all relevant DOL employer requirements
  • Proven experience in handling complex employee relations issues; can quickly investigate and uncover, and adeptly address root cause issues with manager and employees
  • Results-driven, agile change agent with demonstrated ability to manage execution of small and large-scale projects or programs 
  • Strong leadership presence with the proven ability to influence and drive change in a scaling organization, aligning the people strategy with organizational goals and growth
  • Unquestionable personal integrity, fairness and credibility. Able to manage confidential information and act with discretion. 
  • Listens well and empathizes with others 
  • Ability to deal with conflict and have difficult conversations 
  • Ability to communicate clearly and effectively, in speech and writing 
  • Significant experience working across departments and/or divisions at a mid-size, complex organization 
  • Openness to a range of viewpoints; ability to engage with tough questions in a thoughtful manner 
  • Demonstrable track record of success in driving organizational change and results 

Required Skills/Abilities: 

  • Excellent interpersonal skills and conflict resolution skills 
  • Excellent organizational skills and attention to detail 
  • Strong analytical and problem solving skills 
  • Strong supervisory and leadership skills 
  • Knowledge of and experience with varied human resource information systems
  • Proficient with Microsoft Office Suite or related software 
  • Keen understanding of how to lead and support organizational change; empower people, and influence colleagues 
  • This role requires eligibility to work in the U.S. While this job may be remote anywhere inside the US it will require occasional in-person meetings at MADRE’s headquarters in New York City. 

To apply, please submit a cover letter, resume and three references to srdrpeople@madre.org. Applications will be accepted on a rolling basis until the position is filled. 

Salary is $150,000 

MADRE is an Equal Employment Opportunity employer. People of color, people with disabilities, LGBTIQ people, and women are all especially encouraged to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion.